Terms of Use and Privacy Policy

Welcome to America Sim Travel! By using our services, you agree to the following terms:

1. Definitions

• Provider: America Sim Travel, responsible for delivering services and products.

• User: Person who contracts America Sim Travel’s services and products.

2. Acceptance of Terms

By downloading our app or using our services, you accept these Terms of Use and agree to comply with them.

3. User Rights and Obligations

• The user must provide truthful, complete, and up-to-date information.

• The use of our services for illegal activities or in violation of applicable laws is prohibited.

4. Responsibilities of America Sim Travel

• Provide services as described and with the best possible functionality.

• We are not responsible for issues related to device compatibility, failures caused by third parties, or misuse of the services.

5. Limitations of Liability

• We do not guarantee network coverage outside the areas described in the contracted plans.

• We are not liable for indirect damages or improper use of our services.

6. Cancellation and Suspension Policy

• Cancellations must be requested at least 48 hours before the activation date.

• Rescheduling must be communicated within the same timeframe and can be done free of charge.

7. Changes to the Terms

We may modify these Terms of Use at any time. We will notify relevant changes directly in the app or by email. Continued use of the service implies agreement with the changes.

8. General Provisions

• This document is governed by applicable laws.

• Legal matters will be resolved in the courts of the city where America Sim Travel is headquartered.

America Sim Travel is committed to protecting your privacy. This document explains how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Data: Name, email, phone number, address, and other details provided.

• Usage Information: Data automatically collected, such as in-app behavior and cookies.

• Payment Information: Only the data necessary to securely process transactions.

2. How We Use Your Information

• To process orders, provide customer support, and ensure the service’s functionality.

• To send updates and promotions, when authorized by you.

• To improve our services and optimize your experience in the app.

3. Data Sharing

• Data may be shared with trusted partners, such as payment providers, in order to deliver the contracted services.

• We will never sell your personal information to third parties.

4. Data Security

• We use encryption and other security measures to protect your data.

• Despite our efforts, no data transmission or storage is completely secure.

5. User Rights

• You may request access to, correction of, or deletion of your data at any time.

• You may withdraw your consent for the use of your data by contacting us.

6. Cookies

• We use cookies to improve your experience and collect analytical data.

• You can manage your cookie preferences directly in the app or browser settings.

7. Changes to This Policy

We may update this policy periodically. We will notify significant changes through the app or the registered email.

8. Contact

For questions or requests regarding privacy, please contact us:

• Email: contato@americasimtravel.com

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